Returns & Exchanges
We want you to feel confident and comfortable in your Hotmilk Lingerie, which is why we offer a 30-day return policy for items in original condition with all tags attached. Whether you need a different size or a different style, our team is dedicated to helping you find your perfect fit.
Check Eligibility
Ensure your items are unworn, unwashed, and have all original tags and hygiene seals intact within 30 days of purchase.
Request a Return
Visit our online returns portal to enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your garments in their original packaging and attach the provided shipping label to the outside of the parcel.
Receive Refund or Exchange
Once our warehouse receives and inspects your return, we will process your refund or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing